Privacy Policy
Last updated: January 31, 2026
Welcome to Emmathinking. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our application and services.
By using Emmathinking, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name: Your display name for personalization
- Email Address: For account identification and communication
- Phone Number: For WhatsApp OTP authentication and account verification
- Profile Image: Optional profile picture for your account
Authentication Data
We support multiple authentication methods:
- Google Sign-In: OAuth-based authentication using your Google account
- Phone Verification: OTP-based authentication via WhatsApp or SMS
- Email & Password: Traditional credential-based login
Automatically Collected Information
When you access our services, we automatically collect:
- IP Address: For security, fraud prevention, and session management
- User Agent: Browser and device information for compatibility
- Session Data: Login timestamps and session tokens
Phone Number Collection & WhatsApp OTP
We collect your phone number to provide secure authentication through One-Time Password (OTP) verification. This process works as follows:
- You provide your phone number in E.164 format (e.g., +94771234567)
- We send a verification code via WhatsApp (preferred) or SMS
- You enter the code to verify your identity
- Your verified phone number is securely stored for future logins
Your phone number is used solely for authentication purposes and will never be shared with third parties for marketing or promotional purposes.
Use of Meta Cloud API
We use the Meta WhatsApp Cloud API to send OTP verification messages. When using this service:
- Your phone number is transmitted to Meta's servers to deliver the OTP message
- Messages are sent using approved WhatsApp Business message templates
- Meta processes this data in accordance with their Privacy Policy
- We do not store message content; only delivery status is logged for troubleshooting
For users in Sri Lanka, we may alternatively use SMS via local providers when WhatsApp delivery is unavailable.
Google Sign-In & Data Usage
When you sign in with Google, we receive and store the following information from your Google account:
- Email Address: Used for account identification
- Display Name: Used as your profile name
- Profile Picture: Used as your avatar (optional)
We use Google's OAuth 2.0 authentication service. This means:
- We never see or store your Google password
- Google sends us only the data you authorize during sign-in
- You can revoke access anytime from your Google Account settings
Our use of Google user data complies with the Google API Services User Data Policy.
Data Security & Encryption
We implement robust security measures to protect your data:
- Encryption in Transit: All data transmitted between your device and our servers is encrypted using TLS/SSL
- Encryption at Rest: Sensitive data is encrypted in our database using industry-standard encryption algorithms
- Secure Authentication: Passwords are hashed using secure hashing algorithms and never stored in plain text
- Session Security: Authentication tokens are securely generated and expire automatically
- Rate Limiting: We implement rate limiting to prevent brute-force attacks on authentication endpoints
Data Sharing & Third Parties
We do not sell your personal information. We may share data with:
- Authentication Providers: Google when you use Google Sign-In
- Messaging Services: Meta (WhatsApp) and SMS providers for OTP delivery
- Legal Requirements: When required by law or to protect our legal rights
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data (see our Data Deletion page)
- Portability: Request your data in a portable format
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@emmathinking.com
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
© 2026 Emmathinking. All rights reserved.